Privacy Policy

At Bright Group, we are committed to protect and respect your privacy.

This Privacy Policy explains when and why we collect personal information, how we use it, the conditions under which we may disclose it to others and how we keep it secure.

We may change this Policy from time to time so please check this page occasionally to ensure that you are happy with the made changes. By visiting our website, you are agreeing to be bound by this Policy.

Who are we?

With over 400 employees in three countries, Bright is the leading Nordic provider of event, entertainment and experience technology services. Our competent, knowledgeable and passionate staff combine decades of experience with new ideas to create exceptional experiences.

Our teams have staged some of the most challenging and groundbreaking projects in the Nordic countries. We have worked on corporate and cultural events, live music tours and festivals, theatre, television and film, sports and other major public events, permanent installations at museums, theatres, concert halls, club venues, hotels and retail stores. We collaborate with and support leading entertainment and event producers, designers and creative talents.

How do we collect information from you?

We obtain information about you when you contact us by phone, via email, visit our website or when you register to receive one of our newsletters (one newsletter for Finland, Sweden and Norway).

What type of information we collect from you? The personal information we collect might include your name, address, email address, IP address, and information regarding which one of our web pages are accessed and when.

How we use your information?

We may use your information to:

– to carry out our obligations arising from any contracts entered into by you and Bright
– process orders and requests for quotations that you have submitted
– end you information which you have requested and that may be of interest to you
– notify you of changes to our services
– seek your views or comments on the services we provide
– activities, promotions of our associated companies goods and services
– process a job application

Personal Data retention periods

We review our retention periods for personal information on a regular basis. We will hold your personal information on our systems for as long as it is necessary for the relevant activity, or as long as is it set out in any relevant contract you hold with Bright.

Our standard retention period for personal data relating to customer relations is 5 years. After this, your personal data will be made anonymous or deleted.

Who has access to your information?

We will not sell or rent your information to third parties.

We will not share your information with third parties for marketing purposes.

Third Party Service Providers working on our behalf

We may pass your information to our third party service providers, agents subcontractors and other associated organizations for the purposes of completing tasks and providing services to you on our behalf of Bright (for example to send you mailings). However, when we use third party service providers, we disclose only the personal information that is necessary to deliver the service and we have a contract in place that requires them to keep your information secure and not to use it for their own direct marketing purposes.

Please note that we may transfer your personal information to a third party as part of a sale of some or all of our business to a third party or as part of any business restructuring or reorganization, or if we’re under a duty to disclose or share your personal data in order to comply with any legal obligation or to enforce or apply our terms of use or to protect the rights, property or safety of our supporters and customers. However, we will take steps with the aim of ensuring that your privacy rights continue to be protected.

Your choices

You have a choice about whether or not you wish to receive information from us. If you do not want to receive our newsletters, then you may unsubscribe by contacting us via email at privacy@brightgroup.com or using the provided unsubscribe link.

We will not contact you for marketing purposes by email, phone or text message unless you have given your prior consent. We will not contact you for marketing purposes by post if you have indicated that you do not wish to be contacted. You can change your marketing preferences at any time by contacting us via email at privacy@brightgroup.com.

How you can access and update your information

The accuracy of your information is important to us. If the information we hold (your phone number, email address, or any other information is inaccurate or out of date, please email us at privacy@brightgroup.com. You have the right to ask for a copy of the information Bright Group holds with details of the information we hold about you.

Security precautions in place to protect the loss, misuse or alteration of your information

Whenever giving Bright Group personal information, we take steps to ensure that it is treated securely. Any sensitive information (such as credit or debit card details) is encrypted and protected with the secure TLS connections. When you are on a secure page, a lock icon will appear on web browsers such as Mozilla Firefox, Google Chrome and Internet Explorer.

Non-sensitive details (for example your email address) are transmitted unencrypted over the Internet, and this can never be guaranteed to be fully secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security in our systems.

Profiling

We may analyze your personal information to create a profile of your interests and preferences so that we can contact you with information relevant to you. We may make use of additional information about you when it is available from external sources to help us do this effectively.

Use of cookies

Like many other company websites, Bright Group website uses cookies. “Cookies” are small pieces of information sent by an organization to your computer and stored on your hard drive to allow that the website recognize you when you visit. They collect statistical data about your browsing actions and patterns and do not identify you as an individual. For example, we use cookies to store your country preference. This helps us to improve our website and deliver a better and more personalized service.

It is possible to switch off cookies by setting your browser preferences. For more information on how to switch off cookies on your computer, visit our full cookies policy. Turning cookies off may result in a loss of functionality when using our website.

Links to other websites

Our website may contain links to other websites run by other organizations. This privacy policy applies only to our website‚ so we encourage you to read the privacy statements on the other websites you visit. We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our website.

In addition, if you linked to our website from a third party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party site and recommend that you check the policy of that third party site.

Transferring your information outside of Europe

All data held within Bright Group is stored within the European Economic Area (EEA). We do not transfer data held within EEA to any other countries without your consent.

Review of this Policy

We keep this Policy under regular review. This Policy was last updated in May 2018.